Privacy Policy

1.1 Information You Voluntarily Provide

When you contact us, request an estimate, complete a form, schedule a consultation, or communicate with us by phone, email, text message, or through our website, we may collect:

Name

Email address

Phone number

Property address

Project details

Photos or documents related to your project

Any other information you voluntarily provide

1.2 Automatically Collected Information

Our website may use cookies, analytics tools, and tracking technologies that collect information such as:

IP address

Browser type

Device information

Pages viewed

Time spent on our website

Referring websites

General geographic location

This information helps us improve our website, marketing efforts, and customer experience.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and estimate requests

Provide contracting, remodeling, roofing, repair, and construction services

Communicate regarding projects and appointments

Send project updates and customer service communications

Improve website functionality and performance

Analyze website traffic and marketing effectiveness

Comply with legal obligations

Send promotional or marketing communications when permitted by law

3. SMS Communications and Consent

By providing your phone number through our website, forms, estimate requests, contracts, or other communications, you expressly consent to receive calls and text messages from Phantom Contracting LLC regarding:

Estimate requests

Appointment scheduling

Project updates

Customer service communications

Marketing and promotional offers

Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying:

STOP

For assistance, reply:

HELP

Your consent to receive text messages is not a condition of purchasing services from Phantom Contracting LLC.

3.1 Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties, except with vendors and service providers necessary to deliver text messaging services.

4. Cookies and Tracking Technologies

Our website may use cookies, Google Analytics, Meta (Facebook) Pixel, and similar technologies to understand visitor behavior and improve advertising performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

Phantom Contracting LLC does not sell, rent, or trade your personal information.

We may share information with trusted third-party providers that assist with:

Website hosting

Customer relationship management (CRM)

Scheduling and communication services

Email and SMS delivery

Analytics and marketing services

Payment processing

These providers are contractually required to maintain appropriate security and confidentiality protections.

We may also disclose information when required by law or when necessary to protect our legal rights, property, safety, or operations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access personal information we hold about you

Correct inaccurate information

Request deletion of personal information

Object to certain uses of your information

Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

Phantom Contracting LLC

NC General Contractor License: #102998

Website: https://phantomcontractingnc.com/

Email: [email protected]

Phone: (Insert Business Phone Number)

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.

Acceptance of This Policy

By using this website, you acknowledge and agree to the terms of this Privacy Policy.